Call Centre's Services
RingCentral is a leading global provider of cloud-based business unified communications and collaboration solutions. Providing increased flexibility, cost-effectiveness, and an enhanced agent experience that means better customer experiences; RingCentral’s Contact Centre platform provides the solution for your company.
You can learn more about our Partnership with RingCentral by reading our blog post here.
Omnichannel customer routing
Build stronger relationships by connecting your contact centre agents with customers on their channel of choice
CRM software integrations
Optimise workflows by leveraging everyday apps and customising your own with open APIs.
Agent Management Software
Work more efficiently with greater flexibility thanks to a user-friendly agent and management interface.
Actionable call centre analytics and reporting
Improve contact centre services and sales with real-time reports and in-depth customer survey.
Comprehensive IT services include
Integrations that work seamlessly with your everyday apps
RingCentral Contact Centre natively integrates with CRM and other out-of-the-bos business applications as well as open APIs.